Most people have experienced difficult work situations with other people, whether it is with their co-workers, a boss, or a client.
It is very easy to let these kinds of negative situations or people poison your thinking and outlook on life. Before you know it, the negative situation negatively affects your personal and family life too. That is why you need to recognize it early, and know how to deal with it.
Here are some tips for staying positive when faced with negative, difficult people at work
Remember that the way you’re being treated is not a reflection of you
As long as you’ve been doing your work to the best of your ability and you have done nothing wrong, you need to remind yourself that you’re a capable person, worthy of respect. Don’t let the actions or words of another person eat away at your self-esteem.
When you are treated poorly by another person in the workplace for no good reason, it’s actually a reflection of the character of the other person.
Know that it’s okay to speak up in a respectful manner when someone is not treating you well. If there is a risk of losing your job or client for doing this, then you should rethink whether you want to remain working there / with them. After all, it’s important to be able to express yourself in a safe environment, where there are not serious repercussions for doing so.
Don’t stoop to their level
Those who want to ruin your day often get a kick out of watching other people squirm and making them mad. It gives them even more ammunition to blame you, and get mad at you.
Never stoop to their level. In effect, they’re acting like bullies. Instead, you want to remain calm and quiet, maintaining your composure and professionalism.
Look at it as a learning experience
If you’re continually bombarded by negativity, you’ll occasionally need to move on. However, until you do, consider this a good learning opportunity.
Being in a negative situation with a difficult person, can teach you what NOT to do when you are managing people or working with clients. You can also learn what sorts of things are negatively impacting staff morale, and store that in your memory too.
Realize that you have no control over others
The sooner you realize this, the sooner you’ll be on the road to happiness. The Serenity Prayer really says it all. It states, “God grant me the serenity to accept the things I cannot change; courage to change the things I can; and wisdom to know the difference.”
Although you have no control over what a difficult person says to you in the workplace, you do have the ability to control how you react. When that is not enough, then you have the option to move on.
Don’t contribute to the negativity
The last thing you want to do is contribute to negativity. It is best to stay out of conversations that further rehash situations taking place.
You also want to be sure not to start any of the negative conversations. All this does is further erode the experience for you and your colleagues, and further contributes to more negativity.